Otter.ai adds AI-generated meeting summaries and new home feed

Otter.ai made its name as a slick, AI-powered transcription service. But as this type of automated transcription becomes more commonplace, the company is expanding its remit — adding a host of features, including AI-generated meeting summaries, with the aim of turning users’ Otter accounts into collaborative hubs for work.

The goal is to make Otter bigger than transcriptions and cater to the company’s growing number of enterprise customers. “A year ago, most of [our customers] were individuals, but more and more professionals are using it,” Otter.ai CEO Sam Liang told The Verge in an interview. “The new Otter makes it a one-stop for all your meeting contents and collaboration needs.”

When accessing accounts on the web, Otter users will...

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