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December 28, 2021 04:43 pm GMT

Lufthansa to deaf customer: "please keep trying" to speak with us on the phone

Extraodinary Twitter exchange with a deaf customer who booked a flight on Lufthansa and Lufthansa's social media team who told him that flight changes could only be made by phone.

Customer: @lufthansa hi! I'm deaf and I can't call your service centre in Canada.

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Original Link: https://boingboing.net/2021/12/28/lufthansa-to-deaf-customer-please-keep-trying-to-speak-with-us-on-the-phone.html?utm_source=rss&utm_medium=rss&utm_c

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