TikTok sued by former content moderator for allegedly failing to protect her mental health

A former content moderator for TikTok has filed a lawsuit against the platform, alleging that parent company ByteDance provides inadequate safeguards to protect moderators’ mental health against a near-constant onslaught of traumatic footage.

In a proposed class-action lawsuit filed in the California Central District Court, Candie Frazier says she spent 12 hours a day moderating videos uploaded to TikTok for a third-party contracting firm named Telus International. In that time, Frazier says she witnessed “thousands of acts of extreme and graphic violence,” including mass shootings, child rape, animal mutilation, cannibalism, gang murder, and genocide.

Frazier says that in order to deal with the huge volume of content uploaded to...

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