Meta adds sign language interpreters for Portal video calls

Facebook parent company Meta is adding video relay services (VRS) to its Portal video calling devices, allowing users to bring English or Spanish sign language interpreters into video conversations. The new feature is part of a collaboration with ZP Better Together, a tech firm that makes communication solutions for Deaf and hard-of-hearing users.

Meta spokesperson Lisa Auslen explained in an email to The Verge that users will need to apply for a ZP account to confirm they’re eligible for the service, which is federally funded under the Americans with Disabilities Act. Both the service and the Portal devices are free for those who qualify; they must be VRS users in the US who communicate using ASL.

Once the user has their ZP account and...

Continue reading…