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March 29, 2021 08:02 pm

Apple's Independent Repair Provider Program Expands Globally

Apple said on Monday it is expanding its "Independent Repair Provider" to over 200 countries, nearly every country where the iPhone-maker's products are sold. From a press release: Launched originally in 2019 and expanded to Europe and Canada last year, the program enables repair providers of all sizes access to genuine Apple parts, tools, repair manuals, and diagnostics to offer safe and reliable repairs for Apple products. There are now more than 1,500 Independent Repair Provider locations serving customers across the US, Canada, and Europe. "Being a part of the Independent Repair Provider program has been a huge benefit to my business, employees, and customers," said Scott Baker, owner of Mister Mac in Wimberley, Texas. "Since joining, we've received great support from Apple, and we're able to deliver that same level of service to our customers. It has even brought genuine excitement to our town." All participating repair providers in the program have access to free training from Apple and the same genuine parts, tools, repair manuals, and diagnostics as Apple Authorized Service Providers (AASPs) and Apple Store locations. Further reading: Apple's Independent Repair Program is Invasive To Shops and Their Customers, Contract Shows (Published in February 2020).

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