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February 12, 2021 10:02 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/FzOExvz2PfI/frontier-raises-sneaky-internet-infrastructure-surcharge-from-4-to-7
Frontier Raises Sneaky 'Internet Infrastructure Surcharge' From $4 To $7
An anonymous reader quotes a report from Ars Technica: Frontier Communications is raising its sneaky "Internet Infrastructure Surcharge" from $4 to $7 later this month, widening the gap between its advertised broadband prices and the actual prices customers pay. Telecom providers love to advertise low rates and then sock customers with bigger bills by charging separate fees for things that are part of the core service. In cable TV, that means customers see one advertised rate for a bundle of channels and then pay way more after the addition of "Broadcast TV" and "Regional Sports Network" fees that supposedly cover the costs of certain channels that are part of the bundle. With Frontier Internet service, customers pay the advertised rate for Internet service and then get hit with fees including the Internet Infrastructure Surcharge. While some fees cover costs that providers must pay to the government, the Internet Infrastructure Surcharge is decidedly not one of them. The Internet Infrastructure Surcharge began at $1.99 in 2017 and rose to $3.99 the next year. It's going up again this month, Frontier told customers in a message on their billing statements, the company confirmed in a new FAQ on its website. "Effective February 21, 2021, the Internet Infrastructure Surcharge will increase to $6.99," Frontier's message on customer billing statements said. (Thanks to Stop the Cap for pointing out the change.) Frontier's advertised first-year prices range from $50 to $80 a month for its fiber service, while the regular rates are $10 higher once promotions expire. Slower DSL plans start at $35 a month during the first year. "We have worked hard to keep our rates for broadband services unchanged. However, Internet use has grown significantly and so have our related costs," the company said in its new FAQ.Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/FzOExvz2PfI/frontier-raises-sneaky-internet-infrastructure-surcharge-from-4-to-7
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