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January 13, 2021 01:50 pm

Google urgently investigating Android coronavirus tracking app issues

Illustration by Alex Castro / The Verge

Google says it’s working quickly to investigate issues with Android apps that use the Android Exposure Notifications System to track the spread of COVID-19. An unknown issue is causing apps to take longer to load or conduct regular exposure checks. The NHS COVID-19 app that’s used across England and Wales is affected by this Android issue, with a loading notification stuck in the notifications area for many users.

“We are aware of an issue affecting Android apps developed using the Android Exposure Notifications System,” says a Google spokesperson in a statement to The Verge. “Our engineers are investigating the issue.”

The NHS COVID-19 notification issue.

We understand that Google is working urgently to identify the...

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