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December 1, 2020 01:43 pm GMT

SoftBank takes a $690M stake in cloud-based Swedish CRM company Sinch

On the heels of Facebook taking a big step into customer service with the acquisition of Kustomer for $1 billion, another big move is afoot in the world of CRM. Sinch, a Swedish company that provides cloud-based “omnichannel” voice, video and messaging services to help enterprises communicate with customers, has announced that SoftBank is taking […]

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/TDTQb5GMkhA/

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