October 15, 2020 09:55 am
Photo by Tom Warren / The Verge
Original Link: https://www.theverge.com/2020/10/15/21517317/microsoft-xbox-elite-wireless-controller-series-2-hardware-issues-warranty
Microsoft extends Xbox Elite 2 controller warranty after hardware issues emerge
Photo by Tom Warren / The Verge
Microsoft is extending the warranty on its Xbox Elite 2 controller following complaints over hardware issues. “We’ve received claims that a small percentage of our customers are experiencing mechanical issues when using their Xbox Elite Wireless Controller Series 2,” explains a Microsoft support article. “To ensure your satisfaction, we’re extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase.”
The warranty extension applies retroactively, meaning anyone who incurred repair costs for the Xbox Elite 2 controller will be issued a refund by Microsoft before October 31st. The extended warranty is a welcome change from the measly 90 days, but it comes after a series of complaints...
Original Link: https://www.theverge.com/2020/10/15/21517317/microsoft-xbox-elite-wireless-controller-series-2-hardware-issues-warranty
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