Phone banking in a pandemic election is weird, but Zoom helps

The pandemic put an end to communal call centers filled with high-fiving campaign volunteers.

But that doesn’t mean they can’t form virtual communities online. WhatsApp and Facebook are helping groups stay connected. And Zoom, in particular, has become a crucial tool for training volunteers. 

For Josh Soskin, 39, an organizer of a California-based phone bank crew dubbed "Califlornication" — calling Florida voters on behalf of former Vice President Joe Biden's campaign — Zoom is important for morale. "Part of my effort has been to try to create the same sense of community among volunteers that might have existed in a physical way during the Obama years," he said.  Read more...