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October 6, 2020 04:15 pm GMT

Tone raises $4M to help e-commerce brands text with their customers

While many companies are using chatbots and other forms of automation to manage their communication with customers, Boston-based Tone is betting that humans will remain a key part of the equation. The traditional models of bots and humans is, Hello, Im a bot, now you get to battle with me to finally get to a […]

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/F8VrntMkyKM/

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