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August 8, 2020 03:34 pm

How an Automated Mistake by Apple Killed All of a Mac Developer's Apps

Long-time Slashdot reader philml writes:Popular Mac developer Charlie Monroe woke up to find that none of his users could run his software. Instead, Mac OS was giving a message saying that it "will damage your computer". Monroe described the ensuing hassle in a blog post titled "A day without business." In a later update he added that Apple "has called and apologized for the complications. The issue was caused by my account being erroneously flagged by automated processes." But 9 to 5 Mac describes how Apple's mistake affected Monroe's apps:Users were unable to open them, and a message flagged them as malware, advising users to delete the apps to avoid damaging their Macs. Developer Charlie Monroe, creator of the Downie video downloader, among other apps, said that Apple didn't even send him a message saying it had happened, and for several hours he didn't know whether he still had a business or notâ¦ He said that it took Apple 24 hours to partly fix the problem, removing the flags, though that still left him having to recompile, re-sign, and redistribute everything... Most app users will never know the story behind this, only that they bought an app, Apple told them it was malware, and they deleted it as instructed. It also seems unlikely to help Apple's antitrust battles, where many are arguing that the company holds too much power over users and developers alike.

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