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July 19, 2020 07:34 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/1xa4PJf8Mr4/airbnb-criticized-for-asking-its-customers-to-donate-to-their-past-hosts
Airbnb Criticized For Asking Its Customers To Donate to Their Past Hosts
"Airbnb has been in hot water with hosts since the coronavirus crisis began, since the company told hosts to refund guests who needed to cancel their trips due to the pandemic," reports Travel + Leisure magazine. "According to USA Today, the company spent $250 million in March to try to reimburse hosts for their cancellations plus a $17 million fund for Airbnb Superhosts, though the site reported $1 billion in cancellations, CEO Brian Chesky told USA Today." But some people strongly criticized Airbnb's next move, the magazine reports:According to USA Today, Airbnb recently sent out emails to guests asking them to send "kindness cards" to their past hosts. The cards are basically a digital comment card that guests can write an encouraging message on, with the option to add a monetary contribution to their host. The email campaign is in response to hardships that hosts have had to endure while people are staying at home to combat the spread of coronavirus... According to USA Today, some people on Twitter have taken issue with the idea of donating money to hosts, some of whom may be more well-off financially, despite the crisis. "Why would I donate to my host? I can't even afford one house," one user wrote. Some have also argued that it isn't past guests' responsibility to support hosts long after their stays, citing the fact that they paid to stay in their host's rooms and houses should be enough in terms of monetary compensation. Others liken the idea to paying extra rent to landlords just to be nice, according to Business Insider.... A handful of users have expressed that they thought the idea was a good way to connect and form interpersonal relationships. Airbnb defended the initiative by saying it is "in the spirit of rekindling connections..." On Twitter programmer/game developer Brianna Wu shared a different perspective. "I'm not sure I will be contributing to the mortgage for anyone's second house at this time."Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/1xa4PJf8Mr4/airbnb-criticized-for-asking-its-customers-to-donate-to-their-past-hosts
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