July 9, 2020 03:11 pm
Photo by Chris Welch / The Verge
Original Link: https://www.theverge.com/2020/7/9/21318630/logitech-harmony-express-alexa-remote-discontinued-refund-exchange
Logitech is already giving up on its Alexa-powered Harmony remote control
Photo by Chris Welch / The Verge
Logitech’s Harmony brand tried to reinvent the wheel with its Harmony Express remote control, and it didn’t work. The company just sent out an email to customers alerting them that the $250 remote — which used Amazon’s Alexa voice assistant as the brains for controlling your various home theater components — will cease functioning after September 30th. It will be fully cut off from both the Harmony and Alexa clouds, according to this FAQ. Ouch.
The Harmony Express was only introduced in April 2019, so that’s a pretty short lifespan for what was positioned as a significant product for the company. Retailers, including Amazon and Best Buy, have already ceased sales of the device, which clearly didn’t take off in the way Logitech...
Original Link: https://www.theverge.com/2020/7/9/21318630/logitech-harmony-express-alexa-remote-discontinued-refund-exchange
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