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June 10, 2020 10:40 pm

Babylon Health Data Breach Allowed Users To View Other Patients' Video Consultations

An anonymous reader quotes a report from the BBC: Babylon Health has acknowledged that its GP video appointment app has suffered a data breach. The firm was alerted to the problem after one of its users discovered he had been given access to dozens of video recordings of other patients' consultations. A follow-up check by Babylon revealed a small number of further UK users could also see others' sessions. The firm said it had since fixed the issue and notified regulators. Babylon allows its members to speak to a doctor, therapist or other health specialist via a smartphone video call and, when appropriate, sends an electronic prescription to a nearby pharmacy. It has more than 2.3 million registered users in the UK. "On the afternoon of Tuesday June 9 we identified and resolved an issue within two hours whereby one patient accessed the introduction of another patient's consultation recording," it said in statement. "Our investigation showed that three patients, who had booked and had appointments today, were incorrectly presented with, but did not view, recordings of other patients' consultations through a subsection of the user's profile within the Babylon app."

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