What the heck is VoIP? An expert explains.

If you've never heard of VoIP, don't panic. It's not an acronym people usually carry in their everyday vocabulary. But here's the fun twist: You're probably using it already.

VoIP — or voice over internet protocol — is just a fancy name for the FaceTimes, Whatsapps, and Zooms of the world (aka your best friends during quarantine). It is generally used to refer to a method of transmitting voice and multimedia communication via data packet from one user to another. 

That's unlike regular landline or cellphone calls, Reuben Yonatan, founder of cloud communication advising service GetVoIP, told me. Whereas those calls are often carried out by satellite, cell, or landline towers via copper wire and switchboards, VoIP calls rely on the internet.  Read more...