Uber launches new delivery services as demand for ride-hailing plummets

Uber is launching a pair of new services called Uber Connect and Uber Direct as the ongoing COVID-19 pandemic minimizes demand for its traditional ride-hailing business. They are focused on moving items rather than people. Uber Direct will offer deliveries from shops like pharmacies and pet stores, while Uber Connect is a same-day courier service to let Uber users send items to one another.

In New York, Uber says it will offer deliveries of over-the-counter medication from Cabinet stores, while in Portugal, it’s working with the national postal service, CTT, to deliver parcels. In Australia, it’s working with The Green Cross to deliver pet supplies, and it’s also delivering medication in South Africa. Uber says all deliveries will be...

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