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April 18, 2020 09:27 pm

Many Instacart shoppers reportedly still waiting on safety kits the company promised

Instacart Workers

Photo by David L. Ryan/The Boston Globe via Getty Images

Some workers for grocery delivery platform Instacart are still waiting on the safety kits the company promised two weeks ago, according to a new report in Wired. And, according to shoppers Wired spoke with, the process to receive the kits was confusing and cumbersome.

Instacart said March 29th it would distribute hand sanitizer to all its full-service shoppers, most of whom are independent contractors. On April 2nd, the company said the shoppers would get “health and safety kits” that included a reusable face mask, hand sanitizer, and a thermometer. Workers were to order the kits through an internal Instacart website.

But according to Wired, workers said the website was confusing to navigate, and left them uncertain of when or if the...

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