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April 16, 2020 09:26 pm

Amazon Retools With Unusual Goal: Get Shoppers To Buy Less Amid Coronavirus Pandemic

Amazon is retooling its website to do the opposite of what made it one of the world's most powerful and dominant companies: Sell fewer items. From a report: Amazon is struggling to meet an immense surge in order volumes and contend with worker absences during the coronavirus pandemic. In response, the Seattle-based company is taking steps to persuade shoppers to put fewer items in their carts [Editor's note: the link may be paywalled; alternative source], Wall Street Journal reported on Thursday, citing sources. Last month, Amazon began removing fixtures of its site designed to lead customers to make additional purchases. It removed most of its popular recommendation widgets that show shoppers what other people with similar items in their basket also bought, the people said. Also among the changes, which Amazon hasn't yet announced publicly, the company decided to cancel Mother's Day and Father's Day promotions typically visible on the site to encourage spending. Its annual July shopping extravaganza, Prime Day, has been pushed back indefinitely, and Amazon has scaled back coupons that encourage shoppers to fill their carts.

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