Your Web News in One Place

Help Webnuz

Referal links:

Sign up for GreenGeeks web hosting
April 13, 2020 02:00 pm

Verizon is launching a tool to help you troubleshoot tech issues remotely

Illustration by Alex Castro / The Verge

Verizon is launching a new tool to help customers troubleshoot issues remotely, the company announced on Monday. The tool should allow Verizon to support customers without requiring a field technician to step inside their home. Verizon told The Verge it was piloting a “virtual assistant tech tool” last week, and now it’s sharing more information about it.

“This new tool gives us the ability to provide the excellent service our customers deserve while keeping them and our technicians safe in these unprecedented times,” said Kyle Malady, Verizon’s chief technology officer, in a statement.

The tool is intended to be used for service calls that need to be completed in your home, such as...

Continue reading…

Original Link:

Share this article:    Share on Facebook
View Full Article

The Verge

The Verge is an ambitious multimedia effort founded in 2011

More About this Source Visit The Verge