April 10, 2020 04:19 pm
Photo by Cyrus McCrimmon / Denver Post
Original Link: https://www.theverge.com/2020/4/10/21216317/instacart-tip-baiting-grocery-employees-delivery-pandemic
People are baiting Instacart workers with huge tips then slashing them to zero
Photo by Cyrus McCrimmon / Denver Post
Instacart workers are being wooed by orders with large tips only to find them dropped to zero after a delivery has been made, according to a new report by CNN. Instacart lets users set their own custom tip with each shopping request, but it also allows them to change it for up to three days after an order is completed to adjust for experience. Workers, however, claim that some users have been abusing this feature, baiting them with big tips to get their shopping requests completed sooner amid the pandemic rush — only to find the tip slashed afterward without much feedback.
One Instacart worker said their tip was dropped from $55 to $0 despite finding everything the customer needed. Another worker claimed their tip changed to $0 since...
Original Link: https://www.theverge.com/2020/4/10/21216317/instacart-tip-baiting-grocery-employees-delivery-pandemic
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