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April 1, 2020 03:24 pm GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/nWgAnXsIt0s/
How bad will SaaS churn get in the downturn?
It's easy to say that churn will go up; some customers will close, cancelling contracts (boosting gross churn) while other customers will slow software budget growth (limiting net retention). But how bad will things really get?Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/nWgAnXsIt0s/
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