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September 21, 2019 11:19 pm GMT

Facebook has acquired Servicefriend, which builds hybrid chatbots, for Calibra customer service

As Facebook prepares to launch its new cryptocurrency Libra in 2020, it’s putting the pieces in place to help it run. In one of the latest developments, it has acquired Servicefriend, a startup that built bots — chat clients for messaging apps based on artificial intelligence — to help customer service teams, TechCrunch has confirmed. […]

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/j4GnVxt25FM/

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