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August 27, 2019 02:11 pm GMT

VoiceOps raises $9M to help companies coach their call center reps

At a time when the industry appears to bet that AI will replace most human jobs, starting with the tens of millions currently residing in call centers, one startup is working to use the same technology to empower the jobs it is pegged to displace. VoiceOps, a San Francisco-based startup, today announced it has raised […]

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/o67zuAUw--8/

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