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August 27, 2019 04:05 pm GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/Lsi-YBmYWmU/
Customer success isnt an add-on Start early to win later
Customer Success needs to be structured to scale. And it needs to be top-of-mind from day one. Here is a look at the data and strategic rationale for launching CS early in a startups growth to...Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/Lsi-YBmYWmU/
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