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August 19, 2019 02:00 pm

Fearing Data Privacy Issues, Google Cuts Some Android Phone Data For Wireless Carriers

Alphabet' Google has shut down a service it provided to wireless carriers globally that showed them weak spots in their network coverage, Reuters reported Monday, citing people familiar with the matter, because of Google's concerns that sharing data from users of its Android phone system might attract the scrutiny of users and regulators. From the report: The withdrawal of the service, which has not been previously reported, has disappointed wireless carriers that used the data as part of their decision-making process on where to extend or upgrade their coverage. Even though the data were anonymous and the sharing of it has become commonplace, Google's move illustrates how concerned the company has become about drawing attention amid a heightened focus in much of the world on data privacy. Google's Mobile Network Insights service, which had launched in March 2017, was essentially a map showing carriers signal strengths and connection speeds they were delivering in each area. The service was provided free to carriers and vendors that helped them manage operations. The data came from devices running Google's Android operating system, which is on about 75% of the world's smartphones, making it a valuable resource for the industry. [...] Nevertheless, Google shut down the service in April due to concerns about data privacy, four people with direct knowledge of the matter told Reuters. Some of them said secondary reasons likely included challenges ensuring data quality and connectivity upgrades among carriers being slow to materialize.

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