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July 23, 2019 03:00 pm GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/HN2QDg7ErI4/
Google updates its speech tech for contact centers
Last July, Google announced its Contact Center AI product for helping businesses get more value out of their contact centers. Contact Center AI uses a mix of Google’s machine learning-powered tools to help build virtual agents and help human agents as they do their job. Today, the company is launching several updates to this product […]Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/HN2QDg7ErI4/
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