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July 3, 2019 05:30 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/glJsOTtWqYw/a-researcher-attempted-to-opt-out-of-facial-recognition-at-the-airport----it-wasnt-easy
A Researcher Attempted To Opt Out of Facial Recognition at the Airport -- It Wasn't Easy
Allie Funk, writing for Wired: The announcement came as we began to board. Last month, I was at Detroit's Metro Airport for a connecting flight to Southeast Asia. I listened as a Delta Air Lines staff member informed passengers that the boarding process would use facial recognition instead of passport scanners. As a privacy-conscious person, I was uncomfortable boarding this way. I also knew I could opt out. Presumably, most of my fellow fliers did not: I didn't hear a single announcement alerting passengers how to avoid the face scanners. To figure out how to do so, I had to leave the boarding line, speak with a Delta representative at their information desk, get back in line, then request a passport scan when it was my turn to board. Federal agencies and airlines claim that facial recognition is an opt-out system, but my recent experience suggests they are incentivizing travelers to have their faces scanned -- and disincentivizing them to sidestep the tech -- by not clearly communicating alternative options. Last year, a Delta customer service representative reported that only 2 percent of customers opt out of facial-recognition. It's easy to see why.Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/glJsOTtWqYw/a-researcher-attempted-to-opt-out-of-facial-recognition-at-the-airport----it-wasnt-easy
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