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May 1, 2019 06:19 pm -04

Google's CallJoy is an AI phone operator for small businesses

Around a year ago, Google unveiled Duplex, an AI-powered feature that can call businesses and book appointments for you. Ahead of this year's I/O, Google revealed the other half of the equation, a virtual customer service agent that can automatically...

Original Link: https://www.engadget.com/2019/05/01/google-calljoy-ai-customer-service-small-business-duplex/

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Engadget

Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics. Engadget was launched in March of 2004 in partnership with the Weblogs, Inc. Network (WI

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