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April 24, 2019 01:37 pm GMT

Audible now offers live customer service through Alexa devices

Alexa devices just got a new use case: live customer service help. This morning, Amazon’s e-book company Audible announced the first live customer service experience on Alexa devices, activated through voice commands. Instead of dialing a phone number or writing an email, Audible customers can ask Alexa to reach Audible on their behalf. They’re then […]

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/5oA9tPx33J8/

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