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April 10, 2019 04:00 pm GMT

Salesforce and Google want to build a smarter customer service experience

Anyone who has dealt with bad customer service has felt frustration with the lack of basic understanding of who you are as a customer and what you need. Google and Salesforce feel your pain, and today the two companies expanded their partnership to try and create a smarter customer service experience. The goal is to […]

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/s053tE_I4Yo/

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