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March 19, 2019 12:10 pm GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/4EQuiCan0As/
Salesforce update brings AI and Quip to customer service chat experience
When Salesforce introduced Einstein, its artificial intelligence platform in 2016, it was laying the ground work for artificial intelligence underpinnings across the platform. Since then the company has introduced a variety of AI enhancements to the Salesforce product family. Today, customer service got some AI updates. The goal of any customer service interaction is to […]Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/4EQuiCan0As/
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