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February 21, 2019 11:30 pm

Consumer Reports No Longer Recommends the Tesla Model 3

Consumer Reports is pulling its recommendation of the Tesla Model 3, citing reliability issues with the car. "Tesla buyers are more likely to be satisfied with their car than customers of any other brand, according to Consumer Reports," reports CNN. "Yet the publication says many customers reported problems with the Model 3, including loose body trim and glass defects." From the report: "Consumers expect their cars to last -- and not be in the repair shop. That's why reliability is so important," said Jake Fisher, senior director of automotive testing at Consumer Reports.Tesla pointed to its overall customer satisfaction rating from Consumer Reports and said it has corrected many of the problems found in the survey."We take feedback from our customers very seriously and quickly implement improvements any time we hear about issues," said the company statement. It said the survey was conducted from July through September, "so the vast majority of these issues have already been corrected through design and manufacturing improvements, and we are already seeing a significant improvement in our field data." Last May, the product testing website failed to give the Model 3 a recommendation due to issues with braking, but ultimately reversed its decision after Tesla released a firmware update improving the car's breaking distance by nearly 20 feet.

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