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November 25, 2018 06:31 pm GMT

Tech giants offer empty apologies because users cant quit

A true apology consists of a sincere acknowledgement of wrong-doing, a show of empathic remorse for why you wronged and the harm it caused, and a promise of restitution by improving ones actions to make things right. Without the follow-through, saying sorry isnt an apology, its a hollow ploy for forgiveness. Thats the kind of […]

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