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September 15, 2018 10:34 pm

Uber Glitch Stops Payments To Drivers, Prices Surge

Uber is still trying to fix a glitch that's been stopping its drivers from collecting the money they've earned for several days. An anonymous reader writes:One Uber driver says the problem's lasted over a week, and he's owed more than $1,300. "They've been continually telling us that it would be corrected within 24 hours," he told a Bay Area news station. "We still can't access the money.... We're in a situation where for a lot of us we have bills every day, we pay tolls every day, we pay gas every single day." Now the San Diego Reader reports the issue "is forcing San Diego drivers off the road," with the shortage of drivers triggering surge pricing throughout the entire region as much as triple the usual rate. Surge pricing is also hitting riders in Dallas, according to another Uber driver's tweet, who complains "It's a shame that a $48 billion 'tech' company can't get it together. In a statement promising they'd still pay all their drivers, Uber acknowledged their payment system was still broken, "and we sincerely regret any inconvenience." "The glitch in the payment system also means that trip and safety issues are unable to be reported, either by the passenger, or the driver," notes the San Diego Reader, adding that the city's Uber's drivers "continue to decline to work, either staying off the road of switching to another ride-sharing service."

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