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September 5, 2018 02:00 pm

TiVo Says It Will Discontinue Support For Dial-up Service Later This Month

BrianFagioli writes: Surprisingly, TiVo still offered dial-up access to some of its users, allowing them to download program guide information. Sadly, this week, the company started alerting those users that it will be discontinuing dial-up connectivity later this month -- the end of an era. TiVo sent the following email message Tuesday evening. "TiVo will be discontinuing our dial-up service on September 30, 2018. According to our records you may still have one or more TiVo devices connecting to the TiVo Service via dial-up. Your TiVo box will still be able to receive program guide data from the TiVo service via dial-up modem until September 30, 2018. Following September 30, 2018, your current subscription plan will remain active even if you are not using the TiVo Service. If you would like to continue using the TiVo Service, we have outlined several options for you below." Comically, the company suggests two alternatives -- use Ethernet or buy a Wi-Fi adapter. Look, while those are technically accurate options, if someone is still using dial-up connectivity with their TiVo in 2018, they probably don't have broadband access.

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