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August 20, 2018 09:30 pm

Staff At Gatwick Airport Use Whiteboards After Flight Information Screens Fail

Staff at the Gatwick Airport in southeast England had to write flight information on whiteboards for most of the day due to a technical problem with its digital screens. The BBC reports: Vodafone provides the service, and said a damaged fibre cable had caused the information boards to stop working. In a statement at 17:00 BST, a Gatwick spokesman said the issue had been resolved and flight information was being displayed as normal. "Tens of thousands" of people departed on time and no flights were cancelled. Apologizing to customers, he added that the airport's "manual contingency plan," which included having extra staff on hand to help direct passengers, had worked well. The airport earlier said a "handful of people" had missed their flights due to the problems.

Read more of this story at Slashdot.


Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/3n6ccSyxhTk/staff-at-gatwick-airport-use-whiteboards-after-flight-information-screens-fail

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