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August 6, 2018 08:43 pm

ISPs' Listed Speeds Drop Up To 41 Percent After UK Requires Accurate Advertising

An anonymous reader quotes a report from Ars Technica: Most broadband providers in the UK "have been forced to cut the headline speeds they advertise when selling deals" because of new UK rules requiring accurate speed claims, according to a consumer advocacy group. "Eleven major suppliers have had to cut the advertised speed of some of their deals, with the cheapest deals dropping by 41 percent," the group wrote last week. The analysis was conducted by Which?, a brand name used by the Consumers' Association, a UK-based charity that does product research and advocacy on behalf of consumers. "BT, EE, John Lewis Broadband, Plusnet, Sky, Zen Internet, Post Office, SSE, TalkTalk, and Utility Warehouse previously advertised their standard (ADSL) broadband deals as 'up to 17Mbps,'" the group noted in its announcement on Saturday. "The new advertised speed is now more than a third lower at 10Mbps or 11Mbps." "TalkTalk has completely dropped advertising speed claims from most of its deals," the consumer group also said. "Vodafone has also changed the name of some of its deals: Fibre 38 and Fibre 76 are now Superfast 1 and Superfast 2." Previously, ISPs were able to advertise broadband speeds of "up to" a certain amount, even if only one in 10 customers could ever get those speeds, Which? wrote. "But the new advertising rules mean that at least half of customers must now be able to get an advertised average speed, even during peak times (8-10pm)," the group said.

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