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June 7, 2018 10:50 pm

Ticketfly Says 27 Million Accounts Compromised During 'Malicious' Attack

Earlier this month, we reported of a "cyber incident" that compromised the systems of Ticketfly, a large ticket distribution service. We have now learned that roughly 27 million user accounts were compromised during the attack. The information includes names, addresses, email addresses and phone numbers; thankfully, no credit/debit card info and passwords were stolen. Billboard reports: Ticketfly's website is fully back online a week after being targeted by what it describes as a "malicious cyber attack," though its mobile app for iOS remains offline "as we continue to prioritize bringing up the most critical parts of the platform first." Following the hack, the company rolled out a network of temporary venue and promoter websites so that events, including Riot Fest and Celebrate Brooklyn, could continue selling tickets. The "vast majority" of the temporary sites are now live, the firm said. All passwords for both ticket buyers and venue/promoter clients were reset following the hack, though they found no evidence that they were accessed. "It is possible, however, that hashed values of password credentials could have been accessed," the site warned. "Hashing is a way of scrambling a piece of data, making it generally incomprehensible."

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