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April 27, 2018 09:51 pm GMT
Original Link: https://www.androidheadlines.com/2018/04/j-d-power-says-customer-care-causes-canadian-carrier-churn.html
J.D. Power Says Customer Care Causes Canadian Carrier Churn
A new study fromJ.D. Power – namely, theJ.D. Power 2018 Canada Wireless Customer Care Study, has determined that customer service issues may be the primary cause of subscriber churn in Canada. In fact,as many as 32-percent of respondents to the study said that it took a higher-than-average amount of effort to get any issues they […]
The post J.D. Power Says Customer Care Causes Canadian Carrier Churn appeared first on AndroidHeadlines.com |.
Original Link: https://www.androidheadlines.com/2018/04/j-d-power-says-customer-care-causes-canadian-carrier-churn.html
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