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March 15, 2018 05:50 pm

Encrypted Email Service ProtonMail is Being Blocked in Turkey

ProtonMail: We have confirmed that Internet service providers in Turkey have been blocking ProtonMail this week. Our support team first became aware of connectivity problems for Turkish ProtonMail users starting on Tuesday. After further investigation, we determined that protonmail.com was unreachable for both Vodafone Turkey mobile and fixed line users. Since then, we have also received some sporadic reports from users of other Turkish ISPs. At one point, the issue was prevalent in every single major city in Turkey. After investigating the issue along with members of the ProtonMail community in Turkey, we have confirmed this is a government-ordered block rather than a technical glitch. Internet censorship in Turkey tends to be fluid so the situation is constantly evolving. Sometimes ProtonMail is accessible, and sometimes it is unreachable. For the first time ever though, we have confirmed that ProtonMail was subject to a block, and could face further issues in the future. In the post, ProtonMail has also outlined ways to bypass the block.

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