February 27, 2018 07:00 am -05

Facebook expands customer service tools in Messenger

Google isn't the only one looking to improve messaging software to help businesses connect meaningfully (and profitably) with customers. Facebook just announced a new update to its own Messenger platform, which improves quick replies, expands on cust...

Original Link: https://www.engadget.com/2018/02/27/facebook-expands-customer-service-tools-messenger/

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Engadget

Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics. Engadget was launched in March of 2004 in partnership with the Weblogs, Inc. Network (WI

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