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February 2, 2018 12:00 am
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/QGNL9w_cI3o/equifax-releases-credit-locking-app-that-doesnt-work
Equifax Releases Credit Locking App That Doesn't Work
An anonymous reader quotes a report from Ars Technica: On Wednesday, the beleaguered credit reporting agency Equifax launched a new service to protect people from the risks of identity theft that the company vastly magnified with a breach of over 145 million people's credit records last year. The service, called Lock & Alert, is fronted by a mobile application and a Web application. It is intended to allow individuals to control access to their credit report on demand. "Lock & Alert allows You to lock and unlock your EIS credit report ('Equifax credit report')," the services' terms of service agreement states. "Locking or unlocking your Equifax credit report usually takes less than a minute." Except when it doesn't. As Tara Siegel Bernard and Ron Lieber of the New York Times reported, the new service -- which is different from a "freeze" in some ways that are not clear from a legal and regulatory standpoint -- has not been working for some (and possibly all) mobile app users. The idea of the "lock" is that it can be undone in an instant with a swipe of the screen, without incurring a charge to freeze or unfreeze the report or having to provide a PIN number. But attempts by Siegel Bernard to lock her husband's credit report resulted in application timeouts.Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/QGNL9w_cI3o/equifax-releases-credit-locking-app-that-doesnt-work
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