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January 19, 2018 11:00 am GMT
Original Link: https://www.androidheadlines.com/2018/01/j-d-power-social-media-customer-service-preferred.html
J.D. Power: Social Media Customer Service Is Preferred
Two consumer satisfaction studies conducted by J.D. Power between July and December of 2017 seem to suggest that social media is now the preferred medium for customer service. The studies, which included a total of 15,668 customers, were intended to rank full-service and no-contract carriers in the US However, J.D. Power says that among the […]
The post J.D. Power: Social Media Customer Service Is Preferred appeared first on AndroidHeadlines.com |.
Original Link: https://www.androidheadlines.com/2018/01/j-d-power-social-media-customer-service-preferred.html
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