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January 16, 2018 12:00 am

OnePlus Customers Report Credit Card Fraud After Buying From the Company's Website

If you purchased a OnePlus smartphone recently from the official OnePlus website, you might want to check your transactions to make sure there aren't any you don't recognize. "A poll was posted on the OnePlus forum on Thursday asking users if they had noticed fraudulent charges on their credit cards since purchasing items on the OnePlus site," reports Android Police. "More than 70 respondents confirmed that they had been affected, with the majority saying they had bought from the site within the past 2 months." From the report: A number of FAQs and answers follow, in which OnePlus confirms that only customers who made credit card payments are affected, not those who used PayPal. Apparently, card info isn't stored on the site but is instead sent directly to a "PCI-DSS-compliant payment processing partner" over an encrypted connection. [...] OnePlus goes on to say that intercepting information should be extremely difficult as the site is HTTPS encrypted, but that it is nevertheless carrying out a complete audit. In the meantime, affected customers are advised to contact their credit card companies immediately to get the payments canceled/reversed (called a chargeback). OnePlus will continue to investigate alongside its third-party service providers, and promises to update with its findings as soon as possible. According to infosec firm Fidus, there is actually a brief window in which data could be intercepted. Between entering your card details into the form and hitting 'submit,' the details are apparently hosted on-site, which could give attackers all the time they need to steal those precious digits and head off on a spending spree. Fidus also notes that the company doesn't appear to be PCI-compliant, but that directly contradicts OnePlus' own statement. We'll have to wait until more details emerge before we pass judgment. Here's OnePlus' official statement on the matter: "At OnePlus, we take information privacy extremely seriously. Over the weekend, members of the OnePlus community reported cases of unknown credit card transactions occurring on their credit cards post purchase from oneplus.net. We immediately began to investigate as a matter of urgency, and will keep you updated. This FAQ document will be updated to address questions raised."

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