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November 24, 2017 04:00 am
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/1tYl7g-urpI/broadband-firms-in-uk-must-ditch-misleading-speed-ads
Broadband Firms in UK Must Ditch 'Misleading' Speed Ads
An anonymous reader shares a report: Broadband firms will no longer be able to advertise their fast net services based on the speeds just a few customers get, from May next year. Currently ISPs are allowed to use headline speeds that only 10% of customers will actually receive. In future, adverts must be based on what is available to at least half of customers at peak times. It follows research that suggested broadband advertising can be misleading for consumers. The Advertising Standards Authority (ASA) looked into consumers' understanding of broadband speed claims and found that many were confused by headline speeds that they would never actually get in their own homes. The concerns were passed on to the Committees of Advertising Practice (Cap) which consulted with ISPs, consumer groups and Ofcom to find a better way to advertise fast net services. Most argued that the fairest and clearest way would be to use the average speeds achieved at peak time by 50% of customers.Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/1tYl7g-urpI/broadband-firms-in-uk-must-ditch-misleading-speed-ads
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