Uber makes it harder to give drivers bad ratings

Ask any Uber driver for their biggest gripes and ratings will very likely be near the top of list. Now, Uber is trying to address some of its drivers' biggest complaints about ratings.

The company introduced four updates to driver ratings that will make it more difficult for riders to give drivers poor ratings and make the process easier to understand for both.

On the driver side, the biggest change is that Uber passengers will no longer be able to give drivers four stars or less without explaining why they're doing so. The change will go into effect "starting soon," according to Uber. Read more...