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July 12, 2017 10:00 am GMT

Gong, an AI-based language tool to help sales and customer service reps, nabs $20M

As artificial intelligence continues its spread into all aspects of computing, many believe that it will be the next big frontier in CRM. Today a startup called Gong.io underscores that trend: the Israeli startup, which has built a tool that uses natural language processing and machine learning to help train and suggest information to sales people and other customer service reps, has raised a… Read More

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/QIxv5mS7F4M/

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