April 13, 2017 07:22 am PDT
Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/trmk5j6tyW0/until-morale-improves.html
United's passenger-beatings are a feature of its business, not a bug
In a world where the airlines record-smashing profits comes from a small number of increasingly luxurious first-class seats, the entire focus of the industry is on figuring out how to convince just a few marginal customers to spend more for one of those profit-centers instead of deadheading in coach. (more…)
Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/trmk5j6tyW0/until-morale-improves.html
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