Automated book-culling software drives librarians to create fake patrons to "check out" endangered titles

Two employees at the East Lake County Library created a fictional patron called Chuck Finley -- entering fake driver's license and address details into the library system -- and then used the account to check out 2,361 books over nine months in 2016, in order to trick the system into believing that the books they loved were being circulated to the library's patrons, thus rescuing the books from automated purges of low-popularity titles. (more…)